Samsung Galaxy Fold - What\'s Actually Causing The Break?

The Samsung Galaxy Fold is the hottest thing in tech right now. Some reviewers are experiencing problems. Jon Rettinger and I discuss the durability of the Galaxy Fold and some of the potential causes of the broken Samsung Galaxy Fold phones.
Jon Rettinger -
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  1. Lew Later

    Lew Later

    Mês atrás

    Would you drop $2000 on this device after seeing these stories emerge?

    • Shashank Mishra

      Shashank Mishra

      9 dias atrás

      Oh yes, until they become too mean like Apple someday. They're really quite brave (or fools) with all their implementations of innovations here but at least they seemed determined about it. I basically respect them for this unfolding phone they showed us all for real, where we somewhat got some real ideas about what the future phones might look like. I really hope Galaxy Fold retails soon even though I am not gonna buy their first two iterations of folding phones for sure!

    • Jonathan Ayers Photography

      Jonathan Ayers Photography

      10 dias atrás

      Not a chance.

    • Keepmguessin


      20 dias atrás

      If the next one is ip68 or better yes. If not, HELL-TO-THA-NAW!

    • Daniel Gonzalez-Jimenez

      Daniel Gonzalez-Jimenez

      Mês atrás


    • Carlos Guzman

      Carlos Guzman

      Mês atrás


  2. Bryan Weber

    Bryan Weber

    4 dias atrás

    wait a second i paid two thousand dollars for a phone and it falls apart and im told its because i pulled off the screen protector and its my fault? so the two thousand dollar phone is being held together by a sticker? NO. samsung. fix it.

  3. Shashank Mishra

    Shashank Mishra

    9 dias atrás

    To me it looks more like some tiny internal metal part breaking loose off the mainframe accidentally: just beneath that ever so soft screen! Also it could very possibly be a lump on the battery (just saying). I own an S9 plus here in India because I have loved Samsung since the day they brought their folding tech into play with the 'note edge' and they have just improved over time at it. I think they really should provide their snapdragon version of flagships globally. I skipped the S10 SOLELY for this reason, and might as well buy the OP7 pro. We're paying full bucks afterall so indeed we want full value as well. I feel somewhat like 'underprivileged for no reason bcz I am somewhat forced to use exynos over snapdragon and Lew I absolutely love the way you speak out to us, great job man, keep it up!

  4. Aditya P

    Aditya P

    10 dias atrás

    soo much talk man. Re-repeating all that is said before

  5. Keepmguessin


    20 dias atrás

    My question is, why is there a notch on the big screen... there's no need for a notch. And if the ne galaxy note 10 is going to have in screen fingerprint scanner, then this should also. Flagship means It should have latest tech, and it's a luxury. Complaining about the cost in a luxury item is like saying millionaires should have to share their wealth just because others are poor.

  6. Itsnot mine

    Itsnot mine

    22 dias atrás

    I love my boy lew's videos

  7. Charles Gore

    Charles Gore

    22 dias atrás

    First off, the hot coffee thing was hot enough to cause that old woman 3rd degree burns and she had to have skin grafting because the coffee was served at 190 degrees, way hotter than anyone could physically drink without causing serious harm. McDonald's bashed her to cover themselves, seriously don't talk that down

  8. Jeff Bradford

    Jeff Bradford

    22 dias atrás

    There’s nothing more satisfying then to pull the plastic covering off the screen of a new phone. That’s the first thing 99% of consumers do when they get a new phone. It’s not consumer error if the company doesn’t tell us not to take that film off. Unless they state it from the start every regular person will pull that film off and BAM dead screen. But that’s just my two cents

  9. Jeff Bradford

    Jeff Bradford

    22 dias atrás

    There’s nothing more satisfying then to pull the plastic covering off the screen of a new phone. That’s the first thing 99% of consumers do when they get a new phone. It’s not consumer error if the company doesn’t tell us not to take that film off. Unless they state it from the start every regular person will pull that film off and BAM dead screen. But that’s just my two cents

  10. 罗桐


    22 dias atrás


  11. Samuel Avery-Quinn

    Samuel Avery-Quinn

    22 dias atrás

    And as of yesterday, even Mr.Mobile's review unit has developed a foreign-object-intrusion buldge under the fold's screen.

  12. s lewins

    s lewins

    23 dias atrás


  13. M Krieg

    M Krieg

    23 dias atrás

    this could have been a true test. Send out 40 phones and see what happens. You guys are very mindful of tech BUT y'all also are a controlled test group of average people with natural curiosity. some may be clumsy, some may have super active lifestyles, some more laid back. I think this was a great test.

  14. Shane P.

    Shane P.

    23 dias atrás

    Sponsored by Perrier- 'shit water'

  15. miroslaw zyla

    miroslaw zyla

    24 dias atrás

    Huawei Mate X lets wait for this one looks much better then samsung

  16. David Desrosiers

    David Desrosiers

    24 dias atrás

    So, it's a great phone, if you live in a clean room. Yeah, I'm gonna drop two grand on that, uh, huh.

  17. Hanzo


    25 dias atrás

    Nefarious. Nefarious. Nefarious. I hate the word nefarious

  18. Allin7days


    25 dias atrás

    FIRST PROBLEM SOLUTION: Forget about the warning message. Samsung, just extend the outer film all the way around "under" the bazel. If people don't see the edge, they won't peel it. Fool proof it!!! You're welcome, Samsung. Please send the reward Lew Later.

  19. Costas Georgiou

    Costas Georgiou

    25 dias atrás

    I still want this fold.

  20. Robert Buchanan

    Robert Buchanan

    25 dias atrás

    a lot of respect for honesty , clarity show good Character

  21. tatt oo sticker

    tatt oo sticker

    25 dias atrás

  22. Dimitri Sanchez

    Dimitri Sanchez

    25 dias atrás

    who is that clown? he opens mouth and the first thing he says is shit.

  23. rotechs


    25 dias atrás


  24. Godless Melanisia

    Godless Melanisia

    25 dias atrás

    Yeah, drop 2k to be a beta tester. No thanks.

  25. Orlando Chavez

    Orlando Chavez

    25 dias atrás

    Seeing Lew and Jon Rettinger discuss tech is like a dream come true! I LOVE Jon Rettinger - and - Lew/Unbox Therapy is my go-to tech review channel! PLEASE DO THIS AGAIN!!!

  26. renee p

    renee p

    25 dias atrás

    12:00 just realized he has a “Notch” haircut

  27. Abdiel Sanchez-Gaud

    Abdiel Sanchez-Gaud

    25 dias atrás

    Dieter and The Verge did it for the controversy. Having an issue like this would obviously give people a reason to talk.

  28. black guy

    black guy

    25 dias atrás

    but still... if the clay made it's way from to outside of the phone to the inside of it, that's a big problem.

  29. Jay Kewalramani

    Jay Kewalramani

    26 dias atrás

    The new type of finger print

  30. TR3NCH


    26 dias atrás

    There's dust flying around in the air and it'll accumulate in the hinge. Game Over!!!

  31. TR3NCH


    26 dias atrás

    Peanut butter sandwiches...



    26 dias atrás


  33. ke ne

    ke ne

    26 dias atrás

    Why does Jon have a notch haircut?

  34. Joel Diaz

    Joel Diaz

    26 dias atrás

    1st gen or not, the fact that it breaks that easily just for peeling off the screen protector, after paying 2k for it??? Sorry I just cant defend Samsung for that one. And I'm a fan. I'm on my 3rd samsung phone. My opinion is, this device was rushed and I don't blame people like mkbhd for peeling off the screen protector.

  35. Tony Davies

    Tony Davies

    27 dias atrás

    Moral of the Story .. Stick it in a Vacuum sealed bag and never take it out for fear of fluff , clay or another other substance creeping in the gaps ! hehe it will be like The Boy in a bubble, unable to come out in the real world becasue just a cold will kill him !

  36. Oneness100


    27 dias atrás

    Take your Fold to the Beach and spend a day using your phone around sand and see how long it takes before it has a problem.

  37. Tim Bo

    Tim Bo

    27 dias atrás

    Please buy a gallon freezer bag to protect your $2000 device.

  38. Makaveli


    27 dias atrás

  39. Derek Jonez

    Derek Jonez

    27 dias atrás

    The Verge taking ownership of a mistake is a big thing...…for The Verge.

  40. steve amies

    steve amies

    27 dias atrás

    What's with the Mic you gonna suck it?

  41. Peachyfizz


    27 dias atrás

    The guest has the Apple hair cut

  42. Mostafa Khavasi

    Mostafa Khavasi

    27 dias atrás

    What kind of smart watch is Lew wearing?

  43. Anonymous


    27 dias atrás

    There's a notch on his head 🤣🤣

  44. Depressed Sauce

    Depressed Sauce

    27 dias atrás

    It needs. S-pen

  45. Johan Bouwer

    Johan Bouwer

    27 dias atrás

    What about people that work in dirty environments? Does that mean Samsung will lose that part of the market wirh folding phones?

  46. superkallefrageliste


    27 dias atrás

    Buying a device that is kinda cool, but generally extremely fragile, like EXTREMLY. I mean no matter the tech, if I stuff that phone into my pockets and ANYTHING could potentially break it, not scratch ... no straight up kill it. The other thing, I personally don't stand the feeling of that protective layer that has to cover the screen to keep it "save?", and that is a glued on layer... with time 100% wear off If you use the phone. AND THE FACT THAT YOU CAN EASYLIE STRIPP OFF A PIECE OF CHEAP LAYER AND IT ALL BREAKS .... common seriously? The price tag, the feel of the screen, the extreme fragile ness of the screen/hinge thing, not closing flat (looks so stupid once its folded because our the gap on the hinge side) .... far from being a finished product. Not worth the money if you want a device that is designed to be used IRL and not in a lab.......



    27 dias atrás

    need to run some lapel mics so you do not have the big mics in the way

  48. Mad Max

    Mad Max

    27 dias atrás

    Correct me if I'm wrong..,this is not the way they discuss this issue if this happens to be apple.

  49. Alejandro Bello

    Alejandro Bello

    27 dias atrás

    So basically you are paying 2k for a mass production prototype..

  50. Arrow2YourKnee


    27 dias atrás

    How many smartphones have you seen that allow small stuff from your pockets creep behind the screen till now? and how do you blame the user for such a design flaw?

    • Arrow2YourKnee


      21 dia atrás

      +jahl3al Brown I agree, but there's a big difference between innovative imperfection and flawed design

    • jahl3al Brown

      jahl3al Brown

      22 dias atrás

      Nothing is perfect the first time

    • Arrow2YourKnee


      22 dias atrás

      +jahl3al Brown innovative features are hardly an excuse for bad design.

    • jahl3al Brown

      jahl3al Brown

      23 dias atrás

      How many smartphone have you seen that has a 'SCREEN' that can fold up until now??

  51. Tighe Matthew

    Tighe Matthew

    27 dias atrás

    Clay gate 99.9% user error

  52. kyle dickhaut

    kyle dickhaut

    27 dias atrás

    That is very interesting that a small peace of clay/debris can get into the phone. And to add to your discussion about getting stuff in your pocket. I work in construction and I get little pebbles in my pockets all the time! Knowing that something small can kill a phone makes me not want to get this phone!

  53. Paul Gabriel A. Caronan

    Paul Gabriel A. Caronan

    27 dias atrás

    But, why would you still believe The Verge? Have they ever been credible recently?

  54. Paulo Christeus Taduran

    Paulo Christeus Taduran

    27 dias atrás

    The headline on that article should've been typed in like: "Modeling Clay could get through the hinge"

  55. Vitru Beats

    Vitru Beats

    27 dias atrás

    How much is Samsung paying you to deliver this easy going blaming it on the clay stuff. It costs 2000 dollars, if clay can enter the cogs. Dust certainly will, and it shall rape this device within weeks. Be more critical and give advise as you did in the past. This is not yet ready for consumer market. Only thing that’s a step forward is the folding screen. All the rest is several steps backwards. Good thing Samsung is delaying the launch to address these issues. I really wanted to buy this, but I’m really sceptical now.

  56. Scrubgamer


    27 dias atrás

    Me with a Note 9 in my pocket carefree: *Laughs in poor person

  57. Super Hans ✅

    Super Hans ✅

    27 dias atrás

    how much makeup do you wear?

  58. Aaron


    27 dias atrás

    So pretty much users or reviewers are blaming Samsung for faults in this product when in reality most, if not all, of these problems were from user negligence?

  59. Andrew Sullivan

    Andrew Sullivan

    27 dias atrás

    There is no statement from Samsung on the broken Fold that may have had clay work its way inside, and until they do, I don't believe it's clay in there. I think it's something like a small piece of rock or lint from a pocket. One way or another tho, the fact that it's literally so easy for something to get inside of the hinge mechanism, rendering the device essentially useless, is EXTREMELY alarming to me.

  60. Street Skater 66

    Street Skater 66

    28 dias atrás

    £2000 and a plastic screen? Nasty. I would never buy one.

  61. Tanay1 Mitra

    Tanay1 Mitra

    28 dias atrás

    u should use a portable small mic



    28 dias atrás

    Stop sucking Samsung’s dick, it’s a flawed rushed product and it deserves to be delayed and fixed and be more physically resistant



    28 dias atrás

    That guy has a notch on his head

  64. Some Random Dude

    Some Random Dude

    28 dias atrás

    Why does Jon have a notch haircut?

  65. Dustin Gliko

    Dustin Gliko

    28 dias atrás

    City folks with ADD can have any demand for a product directly implanted into their brain. Human see, Human do at its finest. Just look at all the half assed shit like Netflix Originals that the Lemmings slurp up like the last ounces of food available before death by starvation. Good thing convenience and entertainment has canceled out any viable life skills lemmings will need to survive if the tit stops producing laziness...

  66. Christopher Smith

    Christopher Smith

    28 dias atrás

    The problem is without being able to put a case over the hinge due to the design, that issue with dirt, pebbles, lint, anything, getting stuck to the back and working its way to BEHIND THE DARN SCREEN absolutely will be a prevalent issue over time. It happened within a couple days with the Verge's unit. Yeah we aren't using clay but there is just no way to protect this thing and you cannot expect every person who buys this phone to baby it to the point that you have to thoroughly wipe off the hinge before opening it each time you take it out of your pocket. It just seems nuts that Samsung couldn't come up with a better hinge design than allowing you to get direct access to behind the screen through the hinge. That is insane to me.

  67. Vertex Soarer

    Vertex Soarer

    28 dias atrás

    GARBAGE phone. *Warning* to others: do not buy this trash!!! Unless you want a broken phone.

  68. Kri Bu

    Kri Bu

    28 dias atrás

    Phones this expensive shouldn't break this easily. Random things from my pocket or other surfaces shouldn't cause weird distortions.

  69. Alfred Montaner

    Alfred Montaner

    28 dias atrás

    Don't think Samsung is going to give free phones to you guys in the future.😂

  70. Unauthorized


    28 dias atrás

    It's because the developers forgot how people like to put the phone in their pockets and the pocket is crushing the screen gap. I'd rather buy a laptop.

  71. michael palmisano

    michael palmisano

    28 dias atrás

    Clay a grain of sand pocket or lint whatever comes first

  72. Montgomery Kern

    Montgomery Kern

    28 dias atrás

    Shit design, that’s what caused the screen to break. Simple as that.

  73. riley jennex

    riley jennex

    28 dias atrás

    You guys are whacked . Phone nuts .

  74. John a

    John a

    28 dias atrás

    How big is that microphone.

  75. All Tree Solutions

    All Tree Solutions

    28 dias atrás

    From every new first product ever to come out, we know it will fail but people gotta have the newest junk. It never fails

  76. AdventureDad


    28 dias atrás

    mean while kids are starving in our very own country...

  77. Joachim Lothrik

    Joachim Lothrik

    28 dias atrás

    Wasnt this to be expected? XP

  78. trey nobles

    trey nobles

    28 dias atrás

    I would not pay 2000 dollars hell to no no

  79. Cambo Fixing

    Cambo Fixing

    28 dias atrás

    wow my bro have 2 channel 😮

  80. Nocturne Records

    Nocturne Records

    28 dias atrás

    💥So people breaking the phone and overreacting for views - is there anyone that did not see this coming?😂💥

  81. Muvit ツ

    Muvit ツ

    28 dias atrás

    Wow I would like to say that I'm watching this video form a Galaxy S3

  82. Canyu Lucas Li

    Canyu Lucas Li

    28 dias atrás

    This is why. The inside of the Samsung Galaxy Fold is marvelously messy ,

  83. John Kesl

    John Kesl

    28 dias atrás I see this in your future.

  84. Sinz Milesz

    Sinz Milesz

    28 dias atrás


  85. Lapid Judaism

    Lapid Judaism

    28 dias atrás

    What is causing the break? The main issue is it is Galaxy Samsung phone

  86. Fermit The Krog

    Fermit The Krog

    28 dias atrás

    Well if I had alot of money id buy one cause it's cool. But I don't, so I'll stay away for now. If they make a more durable one in the future I might l because I know my dumb ass would break this one the first day.

  87. Nostrodumbass 8

    Nostrodumbass 8

    28 dias atrás

    "I don't know alot of guys with this phone.": 100% of people in this video have this garbage beta test they call a phone.

  88. TheBobBrom


    28 dias atrás

    Sorry but if I'm going to pay $2000 for a phone I'd want something better than It'll break if you remove the thing you always usually remove Or you have to be careful not to get anything on it or the phone will get bumps in it. The point is that these occurrences are so soon after release and probably there are more issues with the phone. To be honest you sound a little like you're being paid to be on their side

  89. Engineer Abo Ali

    Engineer Abo Ali

    28 dias atrás

    Thank you for this video. A phone like this deserve a leather holder and a little baby sitting. I have made my decision I will buy one as soon as it is released in the middle east. Thanks again. Don't think it is time for drop test Regards, Hattan

  90. Vince Adame

    Vince Adame

    28 dias atrás

    I've noticed that there's a gap when folded, I wonder how long the hinge will last with many users putting their phones in their back pockets. Personally speaking, I would never spend $2000.00 on a phone even if I had the money to spend.

  91. Rasun Khilmer

    Rasun Khilmer

    28 dias atrás


  92. Leandro Escobar

    Leandro Escobar

    28 dias atrás

    Never trusted the Verge. They're the BuzzFeed of tech news.

  93. Andrew Monroe

    Andrew Monroe

    28 dias atrás

    Eye makeup?

  94. Sabrina Amaro

    Sabrina Amaro

    28 dias atrás

    Stupidest phone ever

  95. Yawar riaz

    Yawar riaz

    28 dias atrás

    For 2000 ill go for a performance upgrade on my car



    28 dias atrás

    This part is funny 3:40

  97. Daniel ayris

    Daniel ayris

    28 dias atrás

    I hope apple don’t waste time or money on something like this junk. Just bring back the normal earphone jack and add a stylus



    28 dias atrás

    I get all kinds of rocks and sawdust in my pockets.

  99. mouseinurhouse


    28 dias atrás

    This phone is so overpriced.

  100. Gtaoutsider


    28 dias atrás

    To bad you didn’t discover this you could have been so so famous.

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